Accommodation & Gift Shop Policy

Gaia Day Spa – Gift Certificate

  • Gift Certificates are subject to availability and blackout periods.
  • Minimum treatment booking is 90 minutes.
  • Should the total of treatments booked be more than the value of the Gift Certificate, the remainder will have to be paid on the day.
  • Treatment prices are subject to change without notice by Gaia Retreat & Spa.
  • Gift Certificates may not be redeemed for cash, other treatments or transferred to another Gaia Retreat & Spa department.
  • Gift Certificates are for one use only and must be used in full. No credit or change will be given on the unused portion of the Certificate.
  • Gift Certificates can not be purchased for promotions, competitions or give-aways without prior written consent of Gaia Retreat & Spa management.
  • Gift Certificates are valid until date indicated on Certificate.

 

Please redeem your Gift Certificate before the expiry date, as it will not be honoured once expired.

Gaia Retreat Package – Gift Certificate

  • Gift Certificates are subject to availability and blackout periods.
  • Gift Certificates are sold at High Season rate. If a Gift Certificate is used during Low Season a seasonal difference is applied to your account as Retreat Credit for use during your stay.
  • Should the total of the Retreat Package booked be more than the value of the Gift Certificate, the remainder will have to be paid on the day.
  • Retreat Package prices are subject to change without notice by Gaia Retreat & Spa.
  • Gift Certificates are for one use only and must be used in full. No credit or change will be given on the unused portion of the Certificate.
  • Gift Certificates may not be redeemed for cash or transferred to another Gaia Retreat & Spa department.
  • Gift Certificates can not be purchased for promotions, competitions or give-aways without prior written consent of Gaia Retreat & Spa management.
  • Gift Certificates are valid until date indicated on Certificate.

 

Please redeem your Gift Certificate before the expiry date, as it will not be honoured once expired.

Gaia Retreat Package Accommodation

  • Your deposit is non-refundable but transferable for use within 12 months if 5 days notice is given prior to arrival date.
  • On check-in the remainder of the package rate is paid and is non- refundable.
  • Any additional expenses occurring during your stay will be debited to the credit card provided at check-out.
  • For the privacy and security of all Gaia Retreat & Spa guests, with prior approval from management, visitors must report to reception upon arrival.
  • A surcharge of 1% will be added to the total amount when using Mastercard or Visa Cards, Amex will incur a 2% merchants service fee; this amount is added to the amount payable.